FAQ
FAQ

Q1: What is Sample Conditiontions ?

A1: 1) For small and regular products samples : Sample free

Remark : For Potential customers , we provide sample free , freight not including  and For regular customers , sample and freight all free

A1: 2) For OEM samples : If it involves Mould cost  , sample cost based on Mould cost  

Remark : For Potential customers , we provide sample free , Mould and freight not including  and For regular customers , sample and freight are free , mould cost based on mould amount .


Q2: Do you accept OEM logo and OEM Package ?

A: We would like to provide OEM and ODM service

Remark : Pls give us your OEM info. for quotation and also , pls provide your OEM details earlier before Mass production and packing


Q3: How to make sure Products Quality ?

A: We already built QA team for production and packing

Remark : We welcome thirty party inspection if clients request.  for 1st time , clients pay for it ,  if fail , we will afford re-test cost.


Q4: How about the delivery time  ?

A: Generally delivery time 30-35 days

Remark : For urgent order which ask fast delivery time , pls discuss with us . we try best to help.


Q5: How about Price  ?

A: We only earn a reasonable profit based on quality.

Remark : We already built material supplier Chain and we have market team to check material price every month ( special time we check weekly)

               to make sure our price competitive .


Q6: Do you offer guarantee for the products  ?

A: Yes,we provide 1 year warranty for our products.


Q7: How about payment Condition?

A:  Generally 10-30% TT in Advance , The balance will paid against the copy of B/L

     L/C /Alibaba trade/ Western Union/ Paypal etc.

  Remark : For our regular and core customers , we provide better payment conditions which discuss by both party

Enquiry Basket